Dr Roger Barker, Director of Policy and Governance for the Institute of Directors, sets out how board directors can benefit from critical feedback, including from external stakeholders… Praise is more effective than criticism, according to Dale Carnegie’s seminal self-help book ‘How To Win Friends And Influence People’, first published in 1936. Carnegie was certainly onto… Continue reading ‘What happens when the praise has run dry and critical feedback must be delivered?’
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